\n
\nWhat cases can a volunteer access?
\n<\/h3>\n
\nVolunteers can view only those cases that have been assigned to them. They cannot search for cases like a CASA staff person.
\n<\/div>\n
\nHow do I see which volunteers are assigned to me (a CASA staff person)?
\n<\/h3>\n
\nVisit the My_CPRS page, & select the My Team link.
\n<\/div>\n
\nIs there a way to see everyone in our program?
\n<\/h3>\n
\nVisit the My_CPRS page, & select the My Organization link.
\n<\/div>\n
\nHow do I assign children to my different volunteers?
\n<\/h3>\n
\nVolunteer Coordinators should open cases. At the bottom of the Roadmap screen, those users will see a Manage Cases button that other users do not see.<\/p>\n <\/p>\n
When you select the Manage Cases button, the system displays a new screen for making assignments. Simply check the children that you wish to assign. Then, from the drop down, select the CASA volunteer who is responsible for the child(ren) selected.<\/p>\n
![\"\"](\"http:\/\/gacprs.dreamhosters.com\/wp-content\/uploads\/2011\/12\/manage-button-300x74.jpg\" "\\"manage-button\\"")
<\/a><\/p>\nThe Manage Cases screen also displays current assignments. Each child can have more than one CASA Volunteer. And each volunteer must be associated with one staff (Volunteer Coordinator) in your office.<\/p>\n
![\"\"](\"http:\/\/gacprs.dreamhosters.com\/wp-content\/uploads\/2011\/12\/manage-screen-300x125.jpg\" "\\"manage-screen\\"")
<\/a><\/p>\nWhen the volunteers sign-in for the day, they will see only their assigned cases in their My Cases list.<\/p>\n
<\/div>\n
\nHow come I don\u2019t see one of our volunteers in the dropdown during assignments?
\n<\/h3>\n
\nOnce Organization Sharing is turned on, any advocacy coordinator (staff) in the program will see all of the program volunteers in the Manage Cases assignment drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nCan one advocacy coordinator assign another coordinator\u2019s volunteers to cases?
\n<\/h3>\n
\nYes, if the ACs are in the same Organization, and the Organization has been setup to share team members. Once sharing is turned on, any AC in the program will see all of the program volunteers in the Manage Cases assignment drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nTime to un-assign a case. Unassign or Delete?
\n<\/h3>\n
\nSelect the Unassign link to un-assign the case from the volunteer; the case will stay on the volunteer’s My-Cases list. Select the Delete link to un-assign the case and remove it completely from the My-Cases list.
\n<\/div>\n
\nCan I create Activity entries for my volunteers?
\n<\/h3>\n
\nYes. As a staff member, you should see your volunteers in the team dropdown when you are creating\/editing an activity record.
\n<\/div>\n
\nCan one advocacy coordinator create activity log entries for another staff person\u2019s volunteer?
\n<\/h3>\n
\nYes, if the ACs are in the same Organization, and the Organization has been setup to share team members. Once sharing is turned on, any AC in the program will see all of the program volunteers in the Activity Log creation drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nWhen running an Activity Report, how can I include more than one Volunteer\u2019s activity?
\n<\/h3>\n
\nIn the drop down to select volunteers, simply hold down the SHIFT key when you mouse click each name. This step allows you to select multiple volunteers.
\n<\/div>\n
\nThe CASA Court Report doesn’t match our county’s report. Can we change CPRS?<\/p>\n
<\/h3>\n
\nThe J4C team can hide and re-order the sections available on the Court Report so that your volunteers & judges see only what you want them to see.
\n<\/div>\n
\nWho can see the in-progress CASA Court Reports?
\n<\/h3>\n<\/p>\nOnly the CASA assigned to the case and CASA Advocacy Coordinators can see in-progress Court Reports. Once the report has been Approved, then all allowed users can view that report.
\n<\/div>\n
\nDo I have to start over & re-enter everything with every new Court Report that I create?
\n<\/h3>\n
\nNo, instead of creating a new Court Report, simply Copy from an existing report, and your new report will be populated with the contents of the older report.
\n<\/div>\n
\nHow come the blank fields are printing in my Court Report?
\n<\/h3>\n
\nDraft reports print all of the fields (to serve as a reminder to your volunteers). Once the report is approved, blank questions are no longer printed.
\n<\/div>\n
\nCan you explain Family Preservation (Private) cases?
\n<\/h3>\n
\nSupervisors:<\/p>\nTo add FP cases, you first have to search for a case.<\/p>\n
![\"\"](\"https:\/\/gacprs.org\/wp-content\/uploads\/2011\/04\/search-current2-300x143.png\" "\\"search-current2\\"")
<\/a><\/p>\nAny FP case you create is automatically added to your My Family Preservation Cases<\/strong> list so you can monitor it. You can remove cases from this list by selecting the Delete link for any child. (Volunteers cannot remove cases from their list.)<\/p>\n![\"\"](\"https:\/\/gacprs.org\/wp-content\/uploads\/2011\/04\/my-fp-300x93.png\" "\\"my-fp\\"")
<\/a><\/p>\nIf you are viewing an FP case on the Family Preservation Case Summary<\/strong>, to add one of the children to your My Cases, then select the MyCase<\/strong> button in the Actions column for the target child.<\/p>\n![\"\"](\"https:\/\/gacprs.org\/wp-content\/uploads\/2011\/04\/fp-summary2-300x252.png\" "\\"fp-summary2\\"")
<\/a><\/p>\nTo assign a child to a volunteer, then select the Assign Cases<\/strong> button at the bottom of the page. This action will present the Manage Cases<\/strong> screen.<\/p>\n
\nVolunteers can view only those cases that have been assigned to them. They cannot search for cases like a CASA staff person.
\n<\/div>\n
\nHow do I see which volunteers are assigned to me (a CASA staff person)?
\n<\/h3>\n
\nVisit the My_CPRS page, & select the My Team link.
\n<\/div>\n
\nIs there a way to see everyone in our program?
\n<\/h3>\n
\nVisit the My_CPRS page, & select the My Organization link.
\n<\/div>\n
\nHow do I assign children to my different volunteers?
\n<\/h3>\n
\nVolunteer Coordinators should open cases. At the bottom of the Roadmap screen, those users will see a Manage Cases button that other users do not see.<\/p>\n <\/p>\n
When you select the Manage Cases button, the system displays a new screen for making assignments. Simply check the children that you wish to assign. Then, from the drop down, select the CASA volunteer who is responsible for the child(ren) selected.<\/p>\n
<\/a><\/p>\nThe Manage Cases screen also displays current assignments. Each child can have more than one CASA Volunteer. And each volunteer must be associated with one staff (Volunteer Coordinator) in your office.<\/p>\n
<\/a><\/p>\nWhen the volunteers sign-in for the day, they will see only their assigned cases in their My Cases list.<\/p>\n
<\/div>\n
\nHow come I don\u2019t see one of our volunteers in the dropdown during assignments?
\n<\/h3>\n
\nOnce Organization Sharing is turned on, any advocacy coordinator (staff) in the program will see all of the program volunteers in the Manage Cases assignment drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nCan one advocacy coordinator assign another coordinator\u2019s volunteers to cases?
\n<\/h3>\n
\nYes, if the ACs are in the same Organization, and the Organization has been setup to share team members. Once sharing is turned on, any AC in the program will see all of the program volunteers in the Manage Cases assignment drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nTime to un-assign a case. Unassign or Delete?
\n<\/h3>\n
\nSelect the Unassign link to un-assign the case from the volunteer; the case will stay on the volunteer’s My-Cases list. Select the Delete link to un-assign the case and remove it completely from the My-Cases list.
\n<\/div>\n
\nCan I create Activity entries for my volunteers?
\n<\/h3>\n
\nYes. As a staff member, you should see your volunteers in the team dropdown when you are creating\/editing an activity record.
\n<\/div>\n
\nCan one advocacy coordinator create activity log entries for another staff person\u2019s volunteer?
\n<\/h3>\n
\nYes, if the ACs are in the same Organization, and the Organization has been setup to share team members. Once sharing is turned on, any AC in the program will see all of the program volunteers in the Activity Log creation drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nWhen running an Activity Report, how can I include more than one Volunteer\u2019s activity?
\n<\/h3>\n
\nIn the drop down to select volunteers, simply hold down the SHIFT key when you mouse click each name. This step allows you to select multiple volunteers.
\n<\/div>\n
\nThe CASA Court Report doesn’t match our county’s report. Can we change CPRS?<\/p>\n
<\/h3>\n
\nThe J4C team can hide and re-order the sections available on the Court Report so that your volunteers & judges see only what you want them to see.
\n<\/div>\n
\nWho can see the in-progress CASA Court Reports?
\n<\/h3>\n<\/p>\nOnly the CASA assigned to the case and CASA Advocacy Coordinators can see in-progress Court Reports. Once the report has been Approved, then all allowed users can view that report.
\n<\/div>\n
\nDo I have to start over & re-enter everything with every new Court Report that I create?
\n<\/h3>\n
\nNo, instead of creating a new Court Report, simply Copy from an existing report, and your new report will be populated with the contents of the older report.
\n<\/div>\n
\nHow come the blank fields are printing in my Court Report?
\n<\/h3>\n
\nDraft reports print all of the fields (to serve as a reminder to your volunteers). Once the report is approved, blank questions are no longer printed.
\n<\/div>\n
\nCan you explain Family Preservation (Private) cases?
\n<\/h3>\n
\nSupervisors:<\/p>\nTo add FP cases, you first have to search for a case.<\/p>\n
<\/a><\/p>\nAny FP case you create is automatically added to your My Family Preservation Cases<\/strong> list so you can monitor it. You can remove cases from this list by selecting the Delete link for any child. (Volunteers cannot remove cases from their list.)<\/p>\n<\/a><\/p>\nIf you are viewing an FP case on the Family Preservation Case Summary<\/strong>, to add one of the children to your My Cases, then select the MyCase<\/strong> button in the Actions column for the target child.<\/p>\n<\/a><\/p>\nTo assign a child to a volunteer, then select the Assign Cases<\/strong> button at the bottom of the page. This action will present the Manage Cases<\/strong> screen.<\/p>\n
\nVisit the My_CPRS page, & select the My Team link.
\n<\/div>\n
\nIs there a way to see everyone in our program?
\n<\/h3>\n
\nVisit the My_CPRS page, & select the My Organization link.
\n<\/div>\n
\nHow do I assign children to my different volunteers?
\n<\/h3>\n
\nVolunteer Coordinators should open cases. At the bottom of the Roadmap screen, those users will see a Manage Cases button that other users do not see.<\/p>\n <\/p>\n
When you select the Manage Cases button, the system displays a new screen for making assignments. Simply check the children that you wish to assign. Then, from the drop down, select the CASA volunteer who is responsible for the child(ren) selected.<\/p>\n
<\/a><\/p>\nThe Manage Cases screen also displays current assignments. Each child can have more than one CASA Volunteer. And each volunteer must be associated with one staff (Volunteer Coordinator) in your office.<\/p>\n
<\/a><\/p>\nWhen the volunteers sign-in for the day, they will see only their assigned cases in their My Cases list.<\/p>\n
<\/div>\n
\nHow come I don\u2019t see one of our volunteers in the dropdown during assignments?
\n<\/h3>\n
\nOnce Organization Sharing is turned on, any advocacy coordinator (staff) in the program will see all of the program volunteers in the Manage Cases assignment drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nCan one advocacy coordinator assign another coordinator\u2019s volunteers to cases?
\n<\/h3>\n
\nYes, if the ACs are in the same Organization, and the Organization has been setup to share team members. Once sharing is turned on, any AC in the program will see all of the program volunteers in the Manage Cases assignment drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nTime to un-assign a case. Unassign or Delete?
\n<\/h3>\n
\nSelect the Unassign link to un-assign the case from the volunteer; the case will stay on the volunteer’s My-Cases list. Select the Delete link to un-assign the case and remove it completely from the My-Cases list.
\n<\/div>\n
\nCan I create Activity entries for my volunteers?
\n<\/h3>\n
\nYes. As a staff member, you should see your volunteers in the team dropdown when you are creating\/editing an activity record.
\n<\/div>\n
\nCan one advocacy coordinator create activity log entries for another staff person\u2019s volunteer?
\n<\/h3>\n
\nYes, if the ACs are in the same Organization, and the Organization has been setup to share team members. Once sharing is turned on, any AC in the program will see all of the program volunteers in the Activity Log creation drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nWhen running an Activity Report, how can I include more than one Volunteer\u2019s activity?
\n<\/h3>\n
\nIn the drop down to select volunteers, simply hold down the SHIFT key when you mouse click each name. This step allows you to select multiple volunteers.
\n<\/div>\n
\nThe CASA Court Report doesn’t match our county’s report. Can we change CPRS?<\/p>\n
<\/h3>\n
\nThe J4C team can hide and re-order the sections available on the Court Report so that your volunteers & judges see only what you want them to see.
\n<\/div>\n
\nWho can see the in-progress CASA Court Reports?
\n<\/h3>\n<\/p>\nOnly the CASA assigned to the case and CASA Advocacy Coordinators can see in-progress Court Reports. Once the report has been Approved, then all allowed users can view that report.
\n<\/div>\n
\nDo I have to start over & re-enter everything with every new Court Report that I create?
\n<\/h3>\n
\nNo, instead of creating a new Court Report, simply Copy from an existing report, and your new report will be populated with the contents of the older report.
\n<\/div>\n
\nHow come the blank fields are printing in my Court Report?
\n<\/h3>\n
\nDraft reports print all of the fields (to serve as a reminder to your volunteers). Once the report is approved, blank questions are no longer printed.
\n<\/div>\n
\nCan you explain Family Preservation (Private) cases?
\n<\/h3>\n
\nSupervisors:<\/p>\nTo add FP cases, you first have to search for a case.<\/p>\n
<\/a><\/p>\nAny FP case you create is automatically added to your My Family Preservation Cases<\/strong> list so you can monitor it. You can remove cases from this list by selecting the Delete link for any child. (Volunteers cannot remove cases from their list.)<\/p>\n<\/a><\/p>\nIf you are viewing an FP case on the Family Preservation Case Summary<\/strong>, to add one of the children to your My Cases, then select the MyCase<\/strong> button in the Actions column for the target child.<\/p>\n<\/a><\/p>\nTo assign a child to a volunteer, then select the Assign Cases<\/strong> button at the bottom of the page. This action will present the Manage Cases<\/strong> screen.<\/p>\n
\nVisit the My_CPRS page, & select the My Organization link.
\n<\/div>\n
\nHow do I assign children to my different volunteers?
\n<\/h3>\n
\nVolunteer Coordinators should open cases. At the bottom of the Roadmap screen, those users will see a Manage Cases button that other users do not see.<\/p>\n <\/p>\n
When you select the Manage Cases button, the system displays a new screen for making assignments. Simply check the children that you wish to assign. Then, from the drop down, select the CASA volunteer who is responsible for the child(ren) selected.<\/p>\n
<\/a><\/p>\nThe Manage Cases screen also displays current assignments. Each child can have more than one CASA Volunteer. And each volunteer must be associated with one staff (Volunteer Coordinator) in your office.<\/p>\n
<\/a><\/p>\nWhen the volunteers sign-in for the day, they will see only their assigned cases in their My Cases list.<\/p>\n
<\/div>\n
\nHow come I don\u2019t see one of our volunteers in the dropdown during assignments?
\n<\/h3>\n
\nOnce Organization Sharing is turned on, any advocacy coordinator (staff) in the program will see all of the program volunteers in the Manage Cases assignment drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nCan one advocacy coordinator assign another coordinator\u2019s volunteers to cases?
\n<\/h3>\n
\nYes, if the ACs are in the same Organization, and the Organization has been setup to share team members. Once sharing is turned on, any AC in the program will see all of the program volunteers in the Manage Cases assignment drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nTime to un-assign a case. Unassign or Delete?
\n<\/h3>\n
\nSelect the Unassign link to un-assign the case from the volunteer; the case will stay on the volunteer’s My-Cases list. Select the Delete link to un-assign the case and remove it completely from the My-Cases list.
\n<\/div>\n
\nCan I create Activity entries for my volunteers?
\n<\/h3>\n
\nYes. As a staff member, you should see your volunteers in the team dropdown when you are creating\/editing an activity record.
\n<\/div>\n
\nCan one advocacy coordinator create activity log entries for another staff person\u2019s volunteer?
\n<\/h3>\n
\nYes, if the ACs are in the same Organization, and the Organization has been setup to share team members. Once sharing is turned on, any AC in the program will see all of the program volunteers in the Activity Log creation drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nWhen running an Activity Report, how can I include more than one Volunteer\u2019s activity?
\n<\/h3>\n
\nIn the drop down to select volunteers, simply hold down the SHIFT key when you mouse click each name. This step allows you to select multiple volunteers.
\n<\/div>\n
\nThe CASA Court Report doesn’t match our county’s report. Can we change CPRS?<\/p>\n
<\/h3>\n
\nThe J4C team can hide and re-order the sections available on the Court Report so that your volunteers & judges see only what you want them to see.
\n<\/div>\n
\nWho can see the in-progress CASA Court Reports?
\n<\/h3>\n<\/p>\nOnly the CASA assigned to the case and CASA Advocacy Coordinators can see in-progress Court Reports. Once the report has been Approved, then all allowed users can view that report.
\n<\/div>\n
\nDo I have to start over & re-enter everything with every new Court Report that I create?
\n<\/h3>\n
\nNo, instead of creating a new Court Report, simply Copy from an existing report, and your new report will be populated with the contents of the older report.
\n<\/div>\n
\nHow come the blank fields are printing in my Court Report?
\n<\/h3>\n
\nDraft reports print all of the fields (to serve as a reminder to your volunteers). Once the report is approved, blank questions are no longer printed.
\n<\/div>\n
\nCan you explain Family Preservation (Private) cases?
\n<\/h3>\n
\nSupervisors:<\/p>\nTo add FP cases, you first have to search for a case.<\/p>\n
<\/a><\/p>\nAny FP case you create is automatically added to your My Family Preservation Cases<\/strong> list so you can monitor it. You can remove cases from this list by selecting the Delete link for any child. (Volunteers cannot remove cases from their list.)<\/p>\n<\/a><\/p>\nIf you are viewing an FP case on the Family Preservation Case Summary<\/strong>, to add one of the children to your My Cases, then select the MyCase<\/strong> button in the Actions column for the target child.<\/p>\n<\/a><\/p>\nTo assign a child to a volunteer, then select the Assign Cases<\/strong> button at the bottom of the page. This action will present the Manage Cases<\/strong> screen.<\/p>\n
\nVolunteer Coordinators should open cases. At the bottom of the Roadmap screen, those users will see a Manage Cases button that other users do not see.<\/p>\n
<\/p>\n
When you select the Manage Cases button, the system displays a new screen for making assignments. Simply check the children that you wish to assign. Then, from the drop down, select the CASA volunteer who is responsible for the child(ren) selected.<\/p>\n
The Manage Cases screen also displays current assignments. Each child can have more than one CASA Volunteer. And each volunteer must be associated with one staff (Volunteer Coordinator) in your office.<\/p>\n When the volunteers sign-in for the day, they will see only their assigned cases in their My Cases list.<\/p>\n <\/div>\n <\/h3>\n Only the CASA assigned to the case and CASA Advocacy Coordinators can see in-progress Court Reports. Once the report has been Approved, then all allowed users can view that report. To add FP cases, you first have to search for a case.<\/p>\n Any FP case you create is automatically added to your My Family Preservation Cases<\/strong> list so you can monitor it. You can remove cases from this list by selecting the Delete link for any child. (Volunteers cannot remove cases from their list.)<\/p>\n If you are viewing an FP case on the Family Preservation Case Summary<\/strong>, to add one of the children to your My Cases, then select the MyCase<\/strong> button in the Actions column for the target child.<\/p>\n To assign a child to a volunteer, then select the Assign Cases<\/strong> button at the bottom of the page. This action will present the Manage Cases<\/strong> screen.<\/p>\n<\/a><\/p>\n<\/a><\/p>\n
\nHow come I don\u2019t see one of our volunteers in the dropdown during assignments?
\n<\/h3>\n
\nOnce Organization Sharing is turned on, any advocacy coordinator (staff) in the program will see all of the program volunteers in the Manage Cases assignment drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nCan one advocacy coordinator assign another coordinator\u2019s volunteers to cases?
\n<\/h3>\n
\nYes, if the ACs are in the same Organization, and the Organization has been setup to share team members. Once sharing is turned on, any AC in the program will see all of the program volunteers in the Manage Cases assignment drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nTime to un-assign a case. Unassign or Delete?
\n<\/h3>\n
\nSelect the Unassign link to un-assign the case from the volunteer; the case will stay on the volunteer’s My-Cases list. Select the Delete link to un-assign the case and remove it completely from the My-Cases list.
\n<\/div>\n
\nCan I create Activity entries for my volunteers?
\n<\/h3>\n
\nYes. As a staff member, you should see your volunteers in the team dropdown when you are creating\/editing an activity record.
\n<\/div>\n
\nCan one advocacy coordinator create activity log entries for another staff person\u2019s volunteer?
\n<\/h3>\n
\nYes, if the ACs are in the same Organization, and the Organization has been setup to share team members. Once sharing is turned on, any AC in the program will see all of the program volunteers in the Activity Log creation drop down. Contact J4C to have this attribute turned-on.
\n<\/div>\n
\nWhen running an Activity Report, how can I include more than one Volunteer\u2019s activity?
\n<\/h3>\n
\nIn the drop down to select volunteers, simply hold down the SHIFT key when you mouse click each name. This step allows you to select multiple volunteers.
\n<\/div>\n
\nThe CASA Court Report doesn’t match our county’s report. Can we change CPRS?<\/p>\n
\nThe J4C team can hide and re-order the sections available on the Court Report so that your volunteers & judges see only what you want them to see.
\n<\/div>\n
\nWho can see the in-progress CASA Court Reports?
\n<\/h3>\n
\n<\/div>\n
\nDo I have to start over & re-enter everything with every new Court Report that I create?
\n<\/h3>\n
\nNo, instead of creating a new Court Report, simply Copy from an existing report, and your new report will be populated with the contents of the older report.
\n<\/div>\n
\nHow come the blank fields are printing in my Court Report?
\n<\/h3>\n
\nDraft reports print all of the fields (to serve as a reminder to your volunteers). Once the report is approved, blank questions are no longer printed.
\n<\/div>\n
\nCan you explain Family Preservation (Private) cases?
\n<\/h3>\n
\nSupervisors:<\/p>\n<\/a><\/p>\n<\/a><\/p>\n<\/a><\/p>\n
![\"\"](\"https:\/\/gacprs.org\/wp-content\/uploads\/2011\/04\/fp-manage-cases-300x261.png\" "\\"fp-manage-cases\\"")
<\/a><\/p>\n![\"\"](\"https:\/\/gacprs.org\/wp-content\/uploads\/2011\/04\/my-org-tree-300x159.png\" "\\"my-org-tree\\"")
<\/a><\/p>\n